FAQs for Consumers

I know I need help for my addiction, what are the first steps I need to take?
This is the first step toward a successful recovery. Once an individual can come to terms with their own addiction and the consequences it has caused in their life, they are able to admit they are powerless to addiction. This is where Community Bridges takes the first step with you. It may be necessary to safely medically withdraw from the substances you have been using. Our programs are designed to meet your specific needs right from the start so you can begin your recovery program.
How do I access transportation to Community Bridges?
Simply call our 24 hour phone number at (480) 962-7711 for our East Valley location or (602) 273-9999 for our downtown Phoenix location and we can assist you with your transportation needs. If you cannot secure a safe ride from family or friends, we will assist you in this process.
What happens during my stay?
Every participant that enters through our addiction recovery program comes through our crisis stabilization program first. These medically directed services are necessary to properly triage your emergent detoxification needs with protocols established by the American Society of Addiction Medicine (ASAM).
What should I plan on when I leave?
Every participant who voluntarily enters our program will leave with a referral for the next best level of care in their recovery. Some individuals need assistance with housing, medical care, shelter services, or further behavioral health care. The key is to remember that Community Bridges is the first step to a lifelong process of maintaining your recovery and we will help you map that out through our transition program.
I am not sure I will have a safe place to go when I leave, what are my options?
Many people struggle with this either because they may be fleeing a domestic violence situation or going back to the streets is simply not an option. Community Bridges has strong partnerships with local transitional housing and shelter providers that can assist you in securing a safe destination when it is time to leave our program.
What if the people I live with are still using drugs or alcohol?
The old saying of "you'll pick up before they put down" is often what most people acknowledge when they assess what led them to a relapse. Going back to old people, places, and things you had when you were using could be triggers that can set you up for relapse. Is it worth the risk to you? Our transition management team and counselors can help you explore other options that will keep you safe and secure so you can focus on your recovery.
I know I struggle with Depression; can I get help for this at Community Bridges?
The first step when a participant seeks Community Bridges services is to stabilize your medical health and assess the severity of your detoxification needs. As this process happens, our medical staff will work with you to address other medical conditions you may have. Mental health problems are very common with addiction. This is medically referred to as a co-occurring disorder. Community Bridges medical staff will work with you to meet these needs.
Is it possible to be successful in recovery? Every attempt I have made so far has failed.
Absolutely! Treatment does work if you work it. You may have failed in the past to maintain your sobriety but we encourage you to look at what led you down the road to relapse this time and what you can do to protect yourself in the future.
Is my treatment confidential?
Yes. We can say this with the utmost confidence. Your participation in Community Bridges services is strictly confidential. We comply will all HIPPA regulations and Federal Confidentiality Laws regarding your medical treatment.
What about my family, there has been so much damage to them...? How can they get help?
Many experts agree that addiction is a family disease. Unfortunately, this is not an illness that affects just the individual. It may hurt your loved ones, friends, and co-workers, in addition to yourself. Community Bridges staff has referrals we can give you and your family if they are seeking additional counseling or 12 step support. We highly recommend you consider involving your support system in your own recovery provided it is a healthy one.
I recently found out I am pregnant. Am I the right candidate for detoxification?
The sooner you engage in treatment the better for you and your baby. When a woman chooses to use alcohol, tobacco, and other drugs...so is your baby. Every woman that enters in to our crisis stabilization program receives a pregnancy test and if that test is positive, we will take immediate steps to do what is right for you and your baby.
What if I have children and I have no place to put them while I am in treatment?
The sooner you take care of yourself, the better off your children will be. You have to ask yourself if this is the way you want your children to see you when you are struggling with an addiction. That is why Community Bridges is dedicated to helping you find placement for emergency shelter care or help you to identify reliable friends or family that can help you while you help yourself.
How much does the program cost?
The program is free to homeless, indigent, and working poor individuals who are Title 19 eligible. There is staff at Community Bridges that can help you determine your eligibility. Community Bridges also provides medical detoxification on a sliding scale fee for those people who do not have insurance or cannot afford their insurance deductibles.
What if I decide to leave... maybe I am not as ready as I think...
All of the programs at Community Bridges are completely voluntary. Should you decide to leave before completing your treatment, you are leaving against medical advice. Many people struggle with their commitment to their own sobriety. Some times they may feel like they can't do it or "why should I try this again, I always end of failing". Maybe it is time to open your mind to the potential of success. You can do it if you use the tools we can provide you with.

Have more questions? Contact us.